The client is a large company that performs third-party medical examinations and reviews, mostly for insurance companies. They employ hundreds of employees and independent contractors nationwide who perform medical and administrative duties.
Healthcare
Case Study:
Hiring for Diversity in a Healthcare Network
Smart Data. Intelligent Growth.
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The Client
Executive Summary
The Challenges
The Solution
The Results
Highly public complaints regarding discriminatory behavior and harassment resulted in high turnover and a toxic work environment.
Negative online reviews exposed discrimination against minority employees, favoritism, and supervisors engaging in inappropriate sexual relationships with their employees. Turnover skyrocketed as well as risk for a lawsuit. The company needed to eliminate hiring bias and weed out toxic behavior.
The client turned to social media screening to help screen candidates for problematic behavior. However, conducting in-house searches would risk hiring discrimination and turn into an excessive time-suck. They hired Social Intelligence to provide FCRA-compliant reports with quick turnaround times.
By utilizing the Social Intelligence Report™, they were able to avoid hiring applicants with social media histories that would feed a toxic environment and lawsuit risk. Gradually, morale improved as did the quality of their incoming staff.
Executive Summary
Highly public complaints regarding discriminatory behavior and harassment resulted in high turnover and a toxic work environment.
The Challenges
Negative online reviews exposed discrimination against minority employees, favoritism, and supervisors engaging in inappropriate sexual relationships with their employees. Turnover skyrocketed as well as risk for a lawsuit. The company needed to eliminate hiring bias and weed out toxic behavior.
The Solution
The client turned to social media screening to help screen candidates for problematic behavior. However, conducting in-house searches would risk hiring discrimination and turn into an excessive time-suck. They hired Social Intelligence to provide FCRA-compliant reports with quick turnaround times.
Executive Summary
By utilizing the Social Intelligence Report™, they were able to avoid hiring applicants with social media histories that would feed a toxic environment and lawsuit risk. Gradually, morale improved as did the quality of their incoming staff.
Use the Social Intelligence
Report to:
Protect your business, employees, and applicants. Save time and money. Prevent lawsuits.
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