Social Media Screening: What is considered racist content?

Social Intelligence conducts thousands of social media screening reports a month. During our search, we look for four types of red flag behavior: anything sexually explicit, racist and/or intolerant, illegal, or violent. We are often asked how exactly we determine that content falls under one of our red flags.In the coming weeks, we are going to break down all four red flag behaviors. Today we’ll start by taking a closer look at what we deem racist and/or intolerant content. Racist content was found on 68% of reports that were flagged over the past year. Racist or Intolerant content is defined as any derogatory language or behavior (including images and videos) used against or towards a protected group of people because of their protected class status. Protected groups are defined by federal and state discrimination laws.Federally protected classes include race, color, sex, religion or creed, national origin or ancestry, age, physical or mental disability, veteran status, genetic information, and citizenship and must be excluded from social media screening reports.Therefore, the following would be flagged as derogatory language towards a protected class (women):

What about social media screening and politics?

We frequently receive questions asking if political discussions would be flagged. In some states, political affiliation is a protected class. We would only flag a political viewpoint if it contained something pertaining to our red flag behaviors. For example, we would flag the following:

However, we would not flag these tweets:

We are not saying that candidates can’t or shouldn’t engage in political discussions or express different political viewpoints online. However, we would flag any political discussions that include racist statements, violent threats, indications of illegal activity, or sexually explicit references. Still have questions about what exactly we flag when we’re looking for racism and/or demonstrations of intolerance in social media screening? Reach out to us today at 888-748-3281 or visit our How it Works page to find out more. Contributing author: Caitlin Rogers