Cookies Policy

Last updated: 6/8/21

SCOPE OF THIS COOKIES POLICY

Social Intel Corp. d/b/a Social Intelligence (“Social Intelligence”) has created this Cookies Policy in order to describe how and why we use cookies and other similar technologies when you use or visit our website, https://www.socialintel.com/ (hereinafter “Website”). This Cookies Policy should be read together with our privacy policy.

 

WHAT ARE COOKIES?

A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer’s IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our Website that were viewed during a visit, and any search terms that you entered on our Site.

This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our Website with a Social Intelligence account login and password. If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our Website will not function properly if you do so.

 

COOKIES USED ON THIS WEBSITE

Essential Cookies. These cookies are essential for enabling user movement around our Website and providing access to certain features. These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet. This category of cookies cannot be disabled.

Third Party Cookies. These are cookies set by someone other than Social Intelligence for purposes such as collecting information on user behavior, demographics, or personalized marketing. When using our Website, you may encounter embedded content, such as YouTube videos, or you may be directed to other websites for such activities as surveys, or for job applications. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our Website.

Cookie Name Source Expiry Purpose How to Block
___utma Google Analytics You can set day length 0 days – 540 days (recommended: 30 days) We collect pools of users who have visited certain sections of our Website. This enables us to better target our Pay Per Click activity.

For example, if an individual has been to the Website in prior 30 days, we assume they are engaged with the brand and, therefore, focus resources strategically to reach these users. Similarly, we can refrain from utilizing resources to target visitors who are disengaged with the brand.

Using incognito browser / deleting browser history and cookies.
___utmb Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)
___utmc Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)
___utmz Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)

 

  • Google Analytics Cookies.Social Intelligence has integrated Google Analytics on our Website. Google Analytics is a web analytics service. We use Google Analytics cookies to collect information about how visitors use our Website. These cookies collect information in the aggregate to give us insight into how our Website is being used. We anonymize IP addresses in Google Analytics, and the anonymized data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

 

  • HubSpot Cookies. Social Intelligence uses HubSpot, which offers inbound sales and marketing tools for social media marketing, content management, web analytics and search engine optimization. We use HubSpot cookies to collect information about how visitors use our Website. HubSpot uses the information collected through our use of the service for the following purposes: to provide the HubSpot Service (which may include the detection, prevention and resolution of security and technical issues); to respond to our support requests; and otherwise to fulfill the obligations under our agreement with HubSpot. You can learn more about HubSpot’s privacy policy at https://legal.hubspot.com/product-privacy-policy.

 

Cookie Name Source Expiry Purpose
__hs_opt_out HubSpot (Expires: 13 months) This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track HubSpot (Expires: 13 months) This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test HubSpot (Expires: end of session) This cookie is used to consistently serve visitors the same version of an A/B test page they have seen before.
<id>_key HubSpot N/A When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
hs-messages-is-open HubSpot (Expires: 30 minutes) This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message HubSpot (Expires: 1 day) This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
__hsmem HubSpot (Expires: 1 year) This cookie is set when visitors log in to a HubSpot-hosted site.
__hstc HubSpot (Expires: 13 months) The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk HubSpot (Expires: 13 months) This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
__hssc HubSpot (Expires: 30 min) This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc HubSpot (Expires: end of session) Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

 

MANAGING COOKIES

You cannot disable essential cookies or third-party cookies. You do, however, have options with regard to analytics cookies. Note that if cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information from your user experience.

Consent Tool. The Social Intelligence Cookie Consent Tool can be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent every two weeks to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies set by using our primary public Website (www.socialintel.com). Essential cookies cannot be disabled, nor can the tool be used to block third-party cookies.

Using Your Browser. Many of the cookies used on our Website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

Google Analytics. You can prevent Google’s storage of cookies by a corresponding setting of your browser software; however, if you do this, you may not be able to use all the features of this Website to the fullest extent possible. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This browser add-on informs Google Analytics that no data and information about website visits may be transmitted to Google Analytics. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs. You can learn about how Google collects and processes data it receives via Google Analytics at https://support.google.com/analytics/answer/6004245.

 

CHANGES TO THIS COOKIES POLICY

Our cookies policy may be subject to updates. Any future material changes or additions to the processing of personal information as described in this cookies policy will be communicated to you through an appropriate channel. For example, we may place a prominent notice on our Website or email you to let you know of an updated cookies policy. Any updates will take effect as of the “Last updated” date listed at the top of this cookies policy.

 

CONTACT US

If you have questions or concerns about our cookies practices, you may contact us at privacy@socialintel.com or (888) 748-3281. For more information about our privacy practices, please refer to our privacy policy.