Social Intelligence has collected the following articles about the use of social media as a valuable source of information for our insurance solutions clients and partners.

Facebook Users Expose Too Much to Insurers: Consumer Reports
“Social media wasn’t even on the radar a few years ago, and we’re now seeing it ranked among the top five sources of risk, on the same level as financial risk,” said Henry Ristuccia, partner, Deloitte & Touche LLP and co-leader of Deloitte’s Governance and Risk Management services.  READ MORE

Facebook Users Expose Too Much to Insurers: Consumer Reports
It’s actually been P&C insurers that have been the most open about using social media to evaluate the veracity of claims.  READ MORE

Novarica Report Examines Third-Party Data Providers for Insurance
While insurers used to need to devote significant resources to gathering data about prospective risks and claims, more data than ever is now available on-demand (and at lower cost) from these commercial sources, according to Novarica.  READ MORE | VIEW DIAGRAM

11 Burning Insurance Industry Questions That Will Be Answered in 2012
Recent research indicates that 24 percent of insurance companies are evaluating using social data in claims and 26 percent are evaluating it for underwriting.  READ MORE

Why Your Employees’ “Private” Facebook Posts Are Not So “Private”
In the case Largent v. Reed, one of the plaintiffs claimed that a motorcycle accident left her with chronic physical and mental pain. The defendant reasonably believed that the plaintiff had posted pictures of herself on Facebook enjoying life with her family and a status update about going to the gym…  READ MORE

Concerns Persist on Insurance Company Social Media “Spying”
The message insurers need to get is that they continue to fail to communicate the magnitude of the problem of fraud generally and its cost to the general public and policyholders in particular.  READ MORE

Insurers Push Boundaries of Social Media Use in Claims, Underwriting
Insurers are discovering new uses in the claims and underwriting processes for publicly available information on individuals’ social networking sites.  READ MORE

Social Media: Fighting Insurance Fraud
In their ongoing efforts to combat fraud, insurers are turning to social media for evidence of activities that suggest dishonest claims. A recent news story reports on a workers compensation claimant whose Facebook page showed photos of him enjoying himself at the beach.  READ MORE

Social Media and Insurance Fraud
Insurance companies are searching social media sites to discover insurance fraud. Should investigators trying to prevent insurance fraud routinely look for claimants’ profiles on social networking websites, such as Facebook, LinkedIn, and Myspace? William Mitchell College of Law Professor Gregory Duhl and attorney Jaclyn Millner say yes. READ MORE

Reach Out and Touch Someone
Nearly two-thirds of adults maintain profiles on social networking sites, according to Pew Research, and scouring those sites for data to use in claims investigation has been a hot topic of discussion over the past few years.  READ MORE

ISO ClaimSearch Leverages Cutting Edge Screening Techniques to Locate Self-Reported Social Media Postings
To deliver this service, ISO has formed an alliance with Social Intelligence Corp., a leading provider of social media screening and research solutions. Social Intelligence uses cutting-edge technology, including multiple search engines and customized web crawling tools, to automatically screen millions of websites, social networks, and secondary data sources such as blogs and photo sharing services.  READ MORE

Faking death to collect life insurance money: A life on the run
Investigators and a coalition charged with fighting fraud say the life insurance industry is waging a quiet but ongoing battle to prevent dishonest policyholders from making insurance claims by faking their own deaths.  READ MORE

Insurance Fraud Fighters Accused of “Snooping” on Facebook Accounts
Insurers are in an unenviable position: they need accurate information in order to make sound underwriting and claims fraud decisions, but their efforts to get that information are fraught with questions about privacy.  READ MORE

Too Social for Their Own Good?
Not since the first time someone picked up a video camera to document malingering by a workers’ compensation claimant has technology given us such a powerful tool to combat fraud as social networking.  READ MORE

How Investigators Can Make Friends with Social Media
Believe it or not, social media can be used to assist in internal investigations. Social media sites like Facebook, Twitter and YouTube have helped human resource professionals, insurance claims investigators and others when it comes to getting the facts during an investigation.  READ MORE

Claims Investigations Using Social Media
The first step in an investigation is to check social networking sites for information.  READ MORE

Using Social Media in Claim Investigations
If a claimant’s Facebook boasts, “In car accident yesterday. Not hurt. Off on ski trip,” then just imagine how helpful that information would be a year later when they testify in the deposition that their skiing has been severely limited since the accident.  READ MORE